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Patient Participation Group

The New Surgery believes that patient experience and engagement should be a key driver of the services we provide now and those that we would wish to provide in the future.

The practice has had a Patient Participation Group (PPG) since 2007 and the practice staff meet with the group bi-monthly to gather their experiences and views and to discuss the development of the services that we provide. The group also helps to develop, inform and review the annual patient Survey. They work with the practice to ensure that the priorities and aspirations highlighted by our patient population are addressed. They are also involved in any big decisions that the practice takes and provide valuable feedback from other patients in the locality. They also host some of our annual flu clinics providing light refreshments. More recently we have supported the annual MacMillan Coffee Mornings with great success and we are hoping to continue to do so.

In April 2010, though our group was small and beautiful we wanted it to be truly representative of the practice population and like many other practices, developed a Patient Reference Group (PRG) which now has over 150 members. The (PRG) submit their views and comments via email mostly, though we are able to engage a small number of patients over the telephone or by post. The main PPG still meets bi-monthly and though membership is still quite small we incorporate all of the information, views, comments, suggestions and other information received from the wider group, into our meetings.

There is always room for additional members to join our PRG and if you would be interested in joining please contact the practice reception team on 01277 218393 or email patientexperience.newsurgery@nhs.net, giving your name and contact details and we will ensure you are included in all future communications.

If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.

complete the form Complete the Patient Group Sign-up Form Online

If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.

download the pdf form Download the pdf version of our sign up form

We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.

Many thanks for your assistance


The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.

 
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