There are two ways to prove you have had the Covid vaccine: Download the NHS App Call 119 to request a letter of proof


All consultations will at first be carried out by telephone by one of our GPs or Nurse practitioners.  This is to ensure we are keeping both our patients and staff safe.  If once you have spoke to a GP or Nurse Practitioner they need to see you for a face to face consultation, they will give you a time to attend the practice.  Due to the fact we have quite a small reception area we need to ensure we have enough space between patients to follow the government social distancing advice. This is also the reason our front door is currently locked.   We are required to comply with the social distancing guidelines which means after measuring the appropriate distance between the seats we can get 6 people in the waiting room downstairs and 4 upstairs.   We are testing the temperature of all staff and patients when they arrive at the practice and we are asking all patients attending to wear a face covering.  Our phone lines are exceptionally busy and we ask that if you have access to the internet you please complete an eConsult.  This comes directly to us and we will contact you within 48hrs.  Any eConsults left for us between 4pm on Friday and 8am on Monday will be dealt with on Monday.  

We have extra staff where possible answering the phones and are doing our best to answer them as quickly as possible.  

We thank all our patients for their continued support in this unprecedented time. 


The advice for everyone is to follow this guidance.

  1. The most common symptoms of COVID-19 are recent onset of a new continuous cough or a high temperature or a loss of, or change in, normal sense of taste or smell (anosmia).

  2. If you develop these symptoms, however mild, or you have received a positive coronavirus (COVID-19) test result, then you should immediately self-isolate stay at home for at least 10 days from when your symptoms started. If you live with others, all other household members who remain well must stay at home and not leave the house for 14 days. See the stay at home guidance for further information.

  3. You do not need to call NHS 111 to go into self-isolation. If you feel you cannot cope with your symptoms at home, or your condition gets worse, or your symptoms do not get better after 10 days, then use the NHS 111 online service. If you have do not have internet access, you should call NHS 111. For a medical emergency dial 999

  4. If you have any symptoms of COVID-19, you should arrange a test by visiting NHS.UK, or contact 119 via telephone if you do not have internet access.

  5. Wash your hands more often than usual, for 20 seconds using soap and water or hand sanitiser, particularly after coughing, sneezing and blowing your nose, before you eat or handle food, or when you get to work or arrive home

  6. Cover your mouth and nose with disposable tissues when you cough or sneeze. If you do not have a tissue, sneeze into the crook of your elbow, not into your hand. Dispose of tissues into a disposable rubbish bag and immediately wash your hands with soap and water for 20 seconds or use hand sanitiser.

  7. You must wear a face covering by law in some public places unless you have a face covering exemption because of your age, health or another condition. You are also strongly encouraged to wear a face covering in other enclosed public spaces where social distancing may be difficult and where you come into contact with people you do not normally meet. Social distancing, hand washing and covering coughs and sneezes, remain the most important measures to prevent the spread of COVID-19. Face coverings do not replace these. See the staying safe outside your home guidance, and you can find guidance on how to wear and make a cloth face covering.

  8. Clean and disinfect regularly touched objects and surfaces using your regular cleaning products to reduce the risk of passing the infection on to other people.

At the current time and based on our understanding of what is known so far, COVID-19 can make anyone seriously ill, but for some people the risk is higher. You can find more information on higher risk groups on NHS.UK. As more information emerges, recommendations may change.

COVID-19 updates and information in British Sign Language can be accessed on SignHealth’s website.

As before, you must still:

  • stay at least two metres (three steps) away from anyone you don't live with/outside of your support bubble when outside your home
  • wash your hands with soap and water often, for at least 20 seconds
  • use hand sanitizer gel if soap and water are unavailable
  • wash your hands as soon as you get home
  • cover your nose and mouth with a tissue or your sleeve (not your hands!) when you cough or sneeze
  • put used tissues in the bins immediately and wash your hands afterwards 
  • wear a something that covers your nose and mouth when it's hard to keep away from people, such as in the shops or on public transport



Clinics & Services

Child Health     

Child health surveillance clinics are held by appointment on Thursday mornings from 11.00 at the Brambles surgery.

New babies have their eight week check and immunisations, while three-year-olds can have a health check if the parent or guardian thinks it is necessary.

These clinics offer parents the opportunity to discuss their child's health and progress with the doctor and/or health visitor.

Family Planning              

All of the practice nurses are able to provide family planning services including pills, injection, and emergency contraception.

Please make an appointment with the practice nurse in the usual way.

Cervical Smears

In this practice we try to follow the Health Authority guidelines of a cervical smear test at least every five years (three-yearly for younger women).

For some women these are recommended more frequently. You will be recalled by letter, and we would advise you to make an appointment as soon as you receive this. If it is more than five years since you had a cervical smear please book an appointment through the treatment room reception. At the same time as your cervical smear test your doctor may wish to weigh you, measure your height, test your urine and examine your breasts. This is commonly known as a 'well woman check'.

Breast Screening

Routine breast screening is available from the mobile unit or at the local breast screening unit. All women between 50 and 70 will be invited by letter every three years to attend for mammography. Women over 70 can telephone 0203 758 2024 for an appointment.

Health Screening

Health screening is provided at the surgery especially for those who have no apparent health problems. You will be asked about your medical history, family history, immunisations, diet, smoking and drinking habits. The nurse will weigh you, measure your height, check your blood pressure and test your urine. If appropriate she will offer advice, and if necessary will refer you to your doctor. You can make an appointment for a well person check by telephoning the surgery and explaining what you require. We also provide this service for all new patients over five years of age who are registering with the surgery. We encourage all patients to share responsibility for their health. Many diseases can be prevented by a healthy lifestyle, e.g. sensible eating and drinking, regular exercise and no smoking. We are happy to advise you.

Other Services      

The practice provides the following services:


Asthmatic patients should have regular checks. We offer advice and monitoring as well as access to specialist services. Asthma clinics are held most afternoons by appointment with the practice nurse.

Coronary Heart Disease

Patients at risk of coronary heart disease should have regular checks, and our nurses offer monitoring and advice. You will be called automatically for an annual review at the surgery; however, you should call the doctor or nurse immediately if you have any concerns.

CVD Risk Assessment

If you have hypertension and are aged between 40 and 74 years you may book an appointment with our practice nurse for a Cardiovascular Risk Assessment. This simple assessment will ascertain your risk of developing Coronary Heart Disease over a 10 year period.


Diabetic patients should have regular checks, which will be with their doctor, nurse or a joint appointment with them both. A specialist diabetic nursing team is also available for our patients. Please phone 01277 695241 between 09.00 and 15.30 Monday to Friday if you would like further information.

Annual diabetic retinal screening is now offered at Basildon and Brentwood Community Hospital. Staff there will contact patients direct with appointment details. Patients are invited automatically for an annual diabetic review. However, they should contact the surgery immediately if they have any concerns.

Minor Operations

Minor surgical procedures can be arranged at the surgery after an initial consultation with your doctor. Examples include removal of cysts, warts, skin lumps and the injection of joints.

We are no longer offering ear irrigation, as it is not available on the NHS and no longer feasible; if you require this treatment you will need to arrange it privately.

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