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Noticeboard

CORONAVIRUS (COVID-19) GUIDANCE

If you suspect you have symptoms of coronavirus, do not come to the surgery. Self-isolate and access 111 online for guidance on your particular circumstances. 

You do not need to contact NHS 111 to tell them you're staying at home.

Stay at home if you have either:

  • a high temperature
  • a new continuous cough

This will help protect others in your community while you are infectious.

Current official guidance from Public Health England is to stay indoors and avoid contact with other people.

In the last 14 days, if have you travelled to the UK from:

 or:

  • you have returned from Italy since 9th March 2020

Stay indoors and avoid contact with other people (even if you have no symptoms). To find out what to do search 'nhs coronavirus' for advice or access 111 online coronavirus service.

if you’ve travelled to the UK from the following places in the last 14 days and have a cough, high temperature or shortness of breath, even if your symptoms are mild:

  • mainland China outside of Hubei province
  • South Korea outside of the special care zones
  • Cambodia
  • Hong Kong
  • Japan
  • Laos
  • Macau
  • Malaysia
  • Myanmar
  • Singapore
  • Taiwan
  • Thailand
  • Vietnam

Use the 111 online coronavirus service to find out what to do next.

Do not go to a GP surgery, pharmacy or hospital.

ONLINE APPOINTMENT BOOKING UNAVAILABLE

AS PART OF THEIR CORONAVIRUS PREPARATION GUIDANCE, PUBLIC HEALTH ENGLAND HAVE RECOMMENDED THAT ALL PRACTICES TEMPORARILY DISABLE ONLINE BOOKING OF APPOINTMENTS SO THEY CAN BE TRIAGED

WE APOLOGISE FOR ANY INCONVENIENCE

After you click 'BOOK' you must then also click the 'BOOK APPOINTMENT' button or your booking will not be made!

Appointments

GP and Nurse Appointments

GP appointments are scheduled at ten minute intervals. If you have more than one topic that you wish to discuss with the doctor you may be asked to make a separate appointment, as unfortunately the GP may simply not have sufficient time without causing their clinic running behind.

We do also ask that all patients attend on time for their appointment. Whilst we appreciate that sometimes the doctor may run late in their schedule, that is not to say patients should deliberately attend late; it simply means that a patient before you has clinically required more time for the doctor to deal with their problem.

If a doctor is running behind, please appreciate that it is not the receptionists' duty to monitor the doctors' schedules. It is understandable that you may wish to enquire as to how late your doctor is running, but please do not take out your frustration on reception staff, and do not ask them to message the doctor to ask how long they will be.

We would be grateful if you could bear this in mind if you do experience a delay.

Although nurse appointments are slightly longer at fifteen minute intervals, we do also ask that patients afford the nurses the same courtesy as detailed above.

The New Surgery

To make an appointment at the New Surgery please telephone 01277 218393 and select option 2. You can also book appointments online (please see the ‘online services’ section).

Brambles Surgery:

To make an appointment at the Brambles Surgery please telephone 01277 215738 (Monday, Tuesday and Thursday).


Urgent Appointments

In urgent cases we try to offer same-day appointments. It is helpful if patients telephone before 09:30 if they feel they need one.

Doctors will speak to patients on the telephone initially, but will call in order of priority. It is for this reason that receptionist are asked to provide the doctors with an outline of each problem. Please note that if you do not provide such information the doctor will only be able to call you once they have triaged the patients who left messages. Please select option 1 and a receptionist will take a message and contact details. This applies to both surgeries.

The New Surgery is open from 08.00 -18.30 Monday to Friday.

We have an extended-hours surgery on Saturday mornings from 08.30 - 12.30.

All appointments are pre-bookable up to four months in advance.

Any emergency requests during extended-hours surgeries will be diverted to the out-of-hours service.

Doctor Rotas

Some of our doctors are part-time. The days our doctors work are listed below:

GP’s on duty each day

MORNING

 

 

AFTERNOON

MONDAY

 

 

 

 

Brambles

Dr Guniyangodage

Dr Rustgi

Dr Sattar

Dr. Yasin 

 

Dr Goonetilleke

 

 

Dr Guniyangodage

Dr Rustgi

Dr Sattar

Dr Naeem

 

Dr Goonetilleke

TUESDAY

 

 

 

 

Brambles

Dr Naeem

Dr Guniyangodage

Dr Sattar

 

Dr Goonetilleke

Dr Sattar

 

 

Dr Naeem

Dr Rustgi 

 

 


Dr Gonnetilleke

WEDNESDAY

 

 

 

 

 

 

Brambles

Dr Naeem

Dr Guniyangodage

Dr Burgess

Dr Rustgi

Dr Sattar 



CLOSED

 

 

Dr Guniyangodage

Dr Burgess

Dr Rustgi     

Dr Sattar




CLOSED

THURSDAY

 

 

 

 

 

Brambles

Dr Guniyangodage

Dr Burgess

Dr Yasin

Dr Rustgi 

 

Dr Naeem

Dr Goonetilleke

 

 

Dr Burgess

Dr Yasin

 

 

 


Dr Goonetilleke

FRIDAY

 

 

 

  

Brambles

Dr Burgess

Dr Rustgi

Dr Goonetilleke

 

 

CLOSED

 

 

Dr Burgess

Dr Goonetilleke

 

 

 

CLOSED

SATURDAY             

 

Brambles

1 GP and 1 nurse on rotation


CLOSED

 

CLOSED                                                   

CLOSED

Our telephone lines are usually extraordinarily busy between 08:00 and 10:00. For future appointments you may wish to telephone during the afternoon when lines are less busy. Calls are answered in rotation. Please stay on the line, and your call will be answered by a member of the reception team as soon as they are available. Please be aware that our receptionists juggle a multitude of duties, and some queries are more involved than others.

Please arrive promptly for your appointment. Patients arriving more than 10 minutes late may be asked to rebook at their doctor's discretion. Please do remember to cancel your appointment if you no longer need it, or you cannot keep it. These appointments may then be offered to another patient who may need to be seen urgently. You may now do this via our on line booking appointments service (please see the ‘online services’ section of the practice website).

 
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