The New Surgery

8 Shenfield Road, Brentwood, Essex, CM15 8AB

Telephone: 01277 218393

We're open

The Brambles (Branch Surgery), Greenwich Avenue, Brentwood, Essex, CM15 4DY

Practice Charter

We are committed to giving you the best service we can. This is possible if we work together. Please help us to help you.

We Will:

  • Treat you with courtesy and confidentiality
  • Treat you as a partner and discuss your care and treatment with you
  • Give you full information on the services we offer
  • Provide you with emergency care when you need it
  • Refer you to a consultant when your doctor thinks it is necessary
  • Refer you for a second opinion when you and your GP agree it is needed
  • Give you access to your health records, subject to the Law
  • Keep the contents of your health records confidential
  • Give you a full and prompt reply to any complaints you make about our services

Please Will You:

  • Treat us with respect and courtesy
  • Tell us if you are unsure about the treatment we are offering you
  • Use the emergency service only in a genuine emergency
  • Ask us for a night visit only in a genuine emergency
  • Ask for a home visit only when the patient is unable to attend the surgery through illness or infirmity
  • Keep your appointments and let us know as early as possible if you can not
  • Let us know when you change name or address
  • Let us know when we have done well
  • We welcome suggestions as to how our service can be improved

Opening Times

  • Monday
    08:00am to 06:30pm
  • Tuesday
    08:00am to 06:30pm
  • Wednesday
    08:00am to 06:30pm
  • Thursday
    08:00am to 06:30pm
  • Friday
    08:00am to 06:30pm
  • Saturday
    CLOSED
  • Sunday
    CLOSED

Brambles:

  • Monday
    08:00am to 12:00pm
  • Tuesday
    08:00am to 12:00pm
  • Wednesday
    08:00am to 12:00pm
  • Thursday
    CLOSED
  • Friday
    CLOSED
  • Saturday
    CLOSED
  • Sunday
    CLOSED
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